FXCM Partners with AU10TIX to Enhance User Security and Streamline Onboarding Process
In a groundbreaking move, FXCM, a leading online foreign exchange trading provider, has joined forces with AU10TIX, a global leader in identity verification and management. The partnership aims to revolutionize user security and streamline the onboarding process for customers.
The collaboration, announced today, has already shown promising results, with FXCM reporting a significant impact on revenue growth and user confidence. The company stated that the integration of AU10TIX’s advanced identity verification solutions has been a game-changer.
Previously, FXCM faced challenges with manual KYC document verification processes, leading to lengthy onboarding times and delayed user verification services. This bottleneck not only hindered customer acquisition but also resulted in a low conversion rate, prompting FXCM to seek innovative solutions.
By incorporating AU10TIX’s Identity Verification Suite, Web SDK, and biometric solutions into the FXCM platform, the company was able to automate user verification and fraud detection processes. This automation drastically reduced onboarding time from hours or days to mere seconds, resulting in a substantial improvement in document approval rates from 62% to an impressive 80%.
Teodora Mladenova, eKYC Product Manager at FXCM, emphasized the importance of providing a seamless and secure onboarding experience for customers. Mladenova praised AU10TIX for their role in surpassing objectives for customer conversion, security enhancement, and fraud reduction.
Dan Yerushalmi, CEO of AU10TIX, highlighted the tailored nature of their identity verification solutions, specifically designed to address the unique challenges faced by industry leaders like FXCM. The partnership between FXCM and AU10TIX signifies a new era of security and efficiency in the online trading industry.
With the success of this collaboration, FXCM is poised for continued growth and success in the competitive FX trading market. The partnership between FXCM and AU10TIX serves as a testament to the power of innovation and strategic partnerships in driving business success.
