Crowdstrike boss predicts IT problems will require time to resolve

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The recent global IT outage caused by a software update from cyber-security firm Crowdstrike has led to chaos in various sectors, including aviation, banking, healthcare, and retail. Almost 1,400 flights have been canceled, and organizations are struggling to get their systems back up and running.

The issue occurred when an update from Crowdstrike caused Microsoft systems to crash, leaving computers unable to restart. While a fix has been deployed, the manual process required to implement it is time-consuming and labor-intensive. This has left IT teams scrambling to reboot thousands of affected computers, with some organizations facing significant challenges due to limited resources.

Crowdstrike, a trusted name in cyber-security with thousands of customers worldwide, has issued an apology for the disruption caused. The incident raises questions about the impact of seemingly minor software updates and the importance of thorough testing before deployment.

While the current outage is a result of a mistake rather than a malicious attack, it serves as a reminder of the potential consequences of IT failures on a large scale. Compared to previous cyber-attacks like WannaCry and NotPetya, which caused widespread damage, this incident highlights the vulnerability of systems to unexpected errors.

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