The Rise of Gig Work in Training Artificial Intelligence Models
Chelsea Becker, a 33-year-old flight attendant from Schwenksville, Pa., found herself in a unique situation after taking an unpaid leave from her job to care for her second child. In search of a side hustle, she stumbled upon a lucrative opportunity: training artificial intelligence models for a website called Data Annotation Tech.
For a few hours each day, Becker would interact with an A.I.-powered chatbot on her laptop, earning $20 to $40 for every hour of work. In just a few months, she made over $10,000. This new wave of gig work, fueled by the growth of A.I. technology, allows individuals like Becker to earn money from the comfort of their own homes.
The demand for trainers like Becker has surged as A.I. technology becomes more sophisticated. Companies rely on these contractors to provide quality writing and feedback to train their A.I. models. From supervised learning to reinforcement learning, these trainers play a crucial role in shaping the capabilities of A.I. systems.
However, the ease of flexible hours in gig work comes with its own challenges. Some workers have reported a lack of communication with administrators and sudden account suspensions without explanation. Concerns have also been raised about the lack of standards and training for workers in evaluating appropriate chatbot responses.
Despite the uncertainties of gig work, individuals like Alynzia Fenske and Ese Agboh have found success in training A.I. models. Fenske, a self-published fiction writer, sees the opportunity as a way to support herself while pursuing her writing career. Agboh, a computer science student, has used her coding skills to earn a substantial income through data annotation work.
As the gig economy continues to expand, researchers emphasize the importance of safety standards and ethical considerations in data labeling. Companies like Surge AI, which owns Data Annotation Tech, must address these concerns to ensure the well-being of their contract workers.
In a world where A.I. technology is rapidly evolving, the role of gig workers in training these systems is more crucial than ever. While the gig economy offers opportunities for individuals to earn income from home, it also highlights the need for proper training, communication, and ethical guidelines to protect the rights and well-being of workers in this growing industry.